The most important thing to do is to have a good, up to date anti-virus and anti-spyware programs running on your computer.

BUT Having these programs is not always enough.

Since new viruses are coming out daily, anti-virus companies have to write new definition files that will allow their anti-virus program to find these new viruses (these are the updates you should be installing.) If your software is outdated, or the anti-virus company doesn't release the update quick enough YOU ARE AT RISK!

Make sure that you download and install any Microsoft security patches for your computer. These service packs and updates can be found at: http://windowsupdate.microsoft.com

Be cautious of any files or attachments that you receive in e-mail, IRC or Instant Messaging programs like AIM, ICQ or MSN Messenger. Even if you know who the files are from, it would be a good idea to either confirm that the files are from who they say they are or scan the files before opening them.

If you have followed the above advice, and still think you have a virus then you need The PC Doctor. 90% of the time we will be able to remove the virus with no problem. Nastier viruses may require us to format your hardrive and reinstall Windows. It is impossible for us to know untill we actually look at the machine, so give us a call on 07989316338.